Privacy Policy
Last updated: April 2026
Introduction
Fynnally (“we”, “us”, “our”) operates fynnally.com and the Fynnally app. This Privacy Policy explains how we collect, use, and protect your information when you use our service. By using Fynnally, you agree to the practices described in this policy.
Information We Collect
Account Information
When you create an account, we collect your full name and email address. This information is used to identify your account and communicate with you about the service.
Financial Data
You voluntarily provide financial data including income sources and amounts, recurring bills and expenses, debt balances and interest rates, and financial goals. This data is stored securely and used solely to power Fynn's recommendations.
Usage Data
We collect information about how you interact with the app: pages visited, features used, and actions taken. This helps us improve the product and understand what's working.
Payment Information
Payment processing is handled entirely by Stripe. We never store your credit card number or banking details. We receive a customer ID and subscription status from Stripe to manage your plan.
Analytics Data
We use Google Analytics 4 and Posthog to understand usage patterns. These services may collect anonymized data about your device, browser, and in-app behavior.
How We Use Your Information
- To provide and improve the Fynnally service
- To power Fynn's AI-driven financial recommendations — your financial data is sent to Anthropic's API to generate personalized advice
- To process payments and manage your subscription via Stripe
- To send service-related emails (account confirmations, billing receipts, important product updates)
- To analyze usage patterns and improve the product
- To detect and prevent fraudulent or abusive activity
We do not send marketing emails without your consent. We do not sell your data. We do not use your financial data for advertising.
Data Storage and Security
- All financial data is stored in Supabase (PostgreSQL) with row-level security (RLS) enabled — your data is only accessible to your account
- All data is encrypted in transit via HTTPS and encrypted at rest
- We do not sell your personal or financial data to any third party
- We do not share your financial data with third parties except as strictly necessary to provide the service (Anthropic for AI processing, Stripe for payments)
- We retain your data for as long as your account is active. Upon account deletion, your data is removed from our systems within 30 days
Third-Party Services
Fynnally uses the following third-party services to operate. Each has its own privacy policy:
Anthropic
Your financial data (income, bills, debts, goals) is sent to Anthropic's Claude API to generate Fynn's recommendations. Anthropic processes this data according to their API usage policies. Data sent to the API is not used to train Anthropic's models.
Stripe
Payment processing, subscription management, and billing are handled by Stripe. Stripe stores your payment method and billing information securely.
Supabase
Your account and financial data are stored in Supabase's cloud database infrastructure, hosted on AWS.
Google Analytics 4
We use Google Analytics to understand aggregate traffic patterns and usage. GA4 may use cookies and collects anonymized usage data.
Posthog
We use Posthog for product analytics to understand how users interact with specific features. Posthog data is used only for product improvement.
Your Rights
- Access your data: Export a complete copy of your financial data at any time via Settings → Export Data
- Correct your data: Edit any of your financial information directly in the app
- Delete your account: Contact us at support@fynnally.com to request account deletion
- Opt out of analytics: You can disable analytics cookies in your browser settings or use a browser extension to block tracking
- Data portability: Your exported data is provided in JSON format for portability
If you are located in the European Union or California, you may have additional rights under GDPR or CCPA. Contact us at support@fynnally.com to exercise any of these rights.
Financial Disclaimer
Fynnally provides financial education and optimization tools, not licensed financial advice. Fynn's recommendations are generated by AI based on the financial data you provide and general financial principles. They are intended to help you think through your finances, not to replace the judgment of a licensed financial professional.
Fynnally is not a registered investment advisor, broker-dealer, or financial planner. Please consult a licensed financial advisor for personalized investment advice, tax guidance, or complex financial planning.
Cookies
Fynnally uses cookies to maintain your authenticated session (via Supabase) and for analytics (Google Analytics 4, Posthog). Session cookies are essential for the app to function. Analytics cookies can be disabled in your browser settings.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by email or via an in-app notice. Your continued use of Fynnally after changes are posted constitutes your acceptance of the updated policy.
Contact
If you have questions about this Privacy Policy or how we handle your data, contact us at: support@fynnally.com